Privacy Policy

1. Information We Collect

When you visit or make a purchase from our store, we collect the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping address.
- Order Details: Products you purchase, your payment method (processed securely via Shopify), and purchase history.
- Device & Usage Info: Your browser type, IP address, pages viewed, time spent on pages, and referring site.
- Tracking & Analytics: We use cookies and similar technologies to collect behavioral data through services like Google Analytics, Meta Pixel, and Hotjar.

2. How We Use Your Information

We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase
- Improve the functionality and performance of our website
- Analyze customer behavior for marketing and optimization purposes
- Prevent fraud and ensure the security of our website

3. Sharing Your Information

We only share your personal information with trusted third-party providers, including:
- Shopify (eCommerce platform)
- Google Analytics, Meta Pixel, and Hotjar (analytics and behavioral tools)

These services help us understand how customers interact with our site and improve your experience. Your data is never sold or shared for unrelated third-party advertising.

4. Your Rights

You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct, update, or delete your information
- Opt out of marketing or tracking cookies at any time

To exercise any of these rights, please contact us via our Contact Page: https://americandistributors.co/#contact

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

6. Cookies & Tracking

We use cookies to provide a personalized experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, though this may affect site functionality.

7. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.

8. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us here: https://americandistributors.co/#contact